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College Vocabulary Challenge FAQ

A girl uses her laptop to access the ZAPS College Vocabulary Challenge

Use the online version of the ZAPS College Vocabulary Challenge anywhere you have an Internet connection.

ZAPS College Vocabulary Challenge FAQ

The online version of the app (ZAPS College Vocabulary Challenge) and the complete iTunes and Android versions (ZAPS College Vocab Complete) are exactly the same app with the same functionality delivered on different platforms. The only difference is that the online version is Web-based, and you must be connected to the Internet to use it. Once downloaded, apps purchased in the iTunes and Google Play stores do not require a connection to the Internet. 

If you have questions about the online version of the ZAPS College Vocabulary Challenge app, please check here first. If you don't find the answers you need, contact us at support@zaps.com or call ZAPS Customer Service team at 1-877-927-8378. We'll be happy to assist you.

The onlinE ZAPS College Vocabulary Challenge FAQ

The following Q & A refers to the online version of the ZAPS College Vocabulary Challenge:

Q.  I just purchased the online version of the Vocabulary Challenge. Now what?

Q.  I got the two messages, but I’m still having trouble logging in. What do I do now?

Q.  I deleted the email telling me how to access the app. How do I restore my access?

Q.  I mistyped my email when I registered for the ZAPS College Vocabulary Challenge. What should I do to fix it?

Q.  I forgot my user name to access the app. Where can I find it?

Q.  I forgot my app password. How do I reset it?

Q.  How can I find the app again after I close it?

Q.  How can I put an icon of the app on my Android phone?

Q.  How can I put an icon of the app on my iPhone?

Q.  Can I use the verison I purchased on the ZAPS site on my smart phone? Tablet? Computer? Kindle? Nook?. . .

Q.  Can I get a version of the ZAPS College Vocabulary Challenge that doesn’t require an Internet connection?

Q. Which browsers work best with the online app?

Q.  Our family has two high school students. Can they share the ZAPS College Vocabulary Challenge?

Q.  How can I earn badges?

Q.  Where can I get more information about preparing for the PSAT or SAT test?

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The onlinE ZAPS College Vocabulary Challenge FAQ 

Q.  I just purchased the online version of the Vocabulary app. Now what?

A.  You will receive two emails. The first email, from NoReply is a receipt to reconcile with the payer’s credit card statement. The second email, from ZAPS Learning Company, contains an activation link to access the app.

Q.  I got the two messages, but I’m still having trouble logging in. What do I do now?

A.  Go to https://apps.zaps.com/. There, you’ll be able to enter your email and password, or request a new password, if you haven’t created one yet. Be sure that you have used the email address that was associated with the app access; this may not be the same email address used to purchase the app.

Q.  I deleted the email telling me how to access the app. How do I restore my access?

A.  The App can be accessed from any browser. Enter the following url: https://apps.zaps.com/ 

Q. I mistyped my email when I registered for the app. What should I do to fix it?

A. No worries. Just send both the incorrect email address you used and the correct email address to support@zaps.com. Since you may not know exactly how you typed the incorrect address, please include your name, the date, time, order number (if you have one), and any other information that might help us find your order. We'll do our best to make the correction as soon as we locate your order.

Q.  I forgot my username to access the app. Where can I find it?

A.  The user name for the app is the email address of the person for whom the app was purchased. It is not necessarily the same email address used to purchase the app.

Q.  I forgot my app password. How do I reset it?

A.  From the login page — https://apps.zaps.com/ — click the “forgot password” link below the Login button. 

This will take you to a page where you will enter the student’s email address associated with your purchase. Click the “Reset Password” button and check the student’s email for an email from ZAPS Learning Company with the subject “Password reset on ZAPS.” The email contains a login link with a temporary, encoded password and your username (same as email address).  Click the link which will take you to a page where you can enter and confirm a new password. After clicking the “reset password” button, you are immediately taken to where you left off.

Q.  How can I find the app again after I close it?

A.  Bookmark the app url in your browser for easy access the next time you wish to use it. If you are using the app on a smart phone, follow the instructions below to add the icon to your home screen.

Q.  How can I put an icon of the app on my Android phone?

A.      

  • Select the Web icon from Applications.
  • Select the ribbon with a star on it.
  • Select star or “Add Bookmark.”
  • Enter “ZAPS Vocab App” in the title box.
  • Enter https://apps.zaps.com/ in the URL box.
  • Go back to the Home Screen.
  • Long press the open space on your home screen where you would like the icon to be placed.
  • Select “Shortcuts.”
  • Select “Bookmark.”
  • Select “ZAPS Vocab App” bookmark.
  • A ribbon with the star icon and ZAPS Vocab App title will now be placed on your home screen

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Q.  How can I put an icon of the app on my iPhone?

A.  

  • Open the app by accessing apps.zaps.com in Safari.
  •  At the bottom of the screen, tap the icon of the arrow shooting out of the rectangle. (This is the icon that allows you to forward a page to your mail, text, Twitter, Facebook, etc. )
  • Tap the icon that says “Add to Home Screen.”
  • Enter “ZAPS Vocab App” in title box.
  • Tap “Add” at the top of the screen.
  • The app icon will now be placed on your home screen.

Q.  Can I use the version I purchased on the ZAPS site on my smart phone? Tablet? Computer? Kindle? Nook?. . .

A.  The app you purchased on the ZAPS.com website is web-based. You can use the app on any device that allows you to connect to your email. Just activate the link in your email, and open the url there. You must have an Internet connection to use the web-based version of the app.

Q.  Can I get a version of the ZAPS College Vocabulary Challenge that doesn’t require an Internet connection?

A.  You can purchase the ZAPS College Vocabulary Challenge app in the iTunes and Android stores. Search for ZAPS Vocab Complete.

Q. Which browsers work best with the online app?

A. The following browsers work best with this ZAPS app:

    • Explorer 9  
    • Firefox  
    • Chrome
    • Safari
    • Android 2.3+
    • iOS4+

Q.  Our family has two high school students. Can they share the ZAPS College Vocabulary Challenge?

A.  While there's nothing preventing your students from working in the same app, we don't advise it. This app is customized for each specific user, providing review on the words that are troublesome for that person, which may not be the same words that are a problem for another user. If two or more students share the same app, they will not be presented with all of the words. 

Q.  How can I earn badges?

A.  There are two kinds of badges you can earn on the ZAPS College Vocabulary Challenge App. One is for the number of correct responses you give as you learn words. The other is a usage badge for the number of times you log in and use the app. Look at the table below to see the badge names and the way to earn each of them. Note that we've used some pretty challenging vocabulary words as the names of the badges. Not sure what the badge names mean? Some words are pretty esoteric (another word to look up — enter "define esoteric" in your browser for a quick definition), but that's part of the fun. If you have suggestions for new badges, let us know at support@zaps.com.

 

BADGE CORRECT RESPONSES
Auspicious 10
Ascendant 25
Adept 45
Coruscant 70
Logomaniac 100
Logogue 130
Sesquipedalian 160
Grandiloquent 200
Magniloquent 250
Prestigious 310 
Erudite 380
Luminous  460
Scintillating  550
Logophile 640
Penultimate 740
Zenith 840

 

Q.  Where can I get more information about preparing for the PSAT or SAT test?

A.  ZAPS offers highly effective PSAT/SAT seminars at thousands of high schools across the continental United States. Check with your guidance counselor to see if ZAPS provides a seminar at your school. Or, search for a local ZAPS seminar. If we have a seminar scheduled at your school in the next few weeks, it will be posted on our website. (Seminars that have already occurred are removed from the list.) If there is no ZAPS seminar scheduled at your school, please call our customer service team at 1-877-927-8378 to discuss other options. If you're concerned about a specific subject area on the PSAT/SAT, sign up for one of our two-and-a-half-hour PSAT/SAT subject-review webinars.

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Our presenter was exciting. He kept us motivated. He rewarded those who did well, those who improved, as well as encouraging the rest of us. Honestly, I wish I had him as a teacher. He did an amazing job.

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